![]() How to report suspicious emails, messages, and calls Learn how to keep your Apple devices and data secure.ĭownload software only from sources you can trust.ĭon't follow links or open or save attachments in suspicious or unsolicited messages. only), treat it like any other private transaction. If you send or receive money with Apple Pay (U.S. Learn how to identify legitimate Apple emails about your App Store or iTunes Store purchases. Never use Apple Gift Cards to make other kinds of payments. Apple never asks for this information to provide support. Use two-factor authentication, always keep your contact information secure and up to date, and never share your Apple ID password or verification codes with anyone. Never share personal information like credit card numbers, unless you can verify the recipient is who they claim to be. Here are some things you can do to avoid scams that target your Apple account and devices. How to protect your Apple account and devices If you believe that your Apple ID has been compromised, or if you might have entered your password or other personal info on a scam website, change your Apple ID password immediately. ![]() If you're concerned about a security issue with your Apple device, you can get help from Apple. If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam and contact that company directly if you need to. Unwanted Calendar invitations and subscriptions Scam phone calls or voicemails that impersonate Apple Supportįake promotions that offer free products and prizes Misleading pop-ups and ads that say your device has a security problem But scammers use any means they can to trick you into sharing information or giving them money, including:įraudulent emails and other messages that look like they're from legitimate companies, including Apple If you receive a suspicious FaceTime call or link to a FaceTime call in Messages or Mail, please email a screenshot of the call information or link to refers to fraudulent attempts to get personal information from you, usually by email. ![]() If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to 1 ![]()
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